Privacy Policy

Effective date: 15.06.202

This Privacy Policy explains how Slavonika collects and uses your personal data when you visit slavonika-school.com (the "Website"), contact us, book a lesson, or use our Services. We process personal data in line with the EU General Data Protection Regulation (GDPR) and Croatian data-protection law.

1. Data controller

The controller of your personal data is: SLAVONIKA, obrt za usluge, vl. Edi Vulićc, Domovinskog rata 44/69, 32000 Vukovar, Croatia, OIB: 91604881780, Email: slavonika.school@gmail.com, Phone: +385 99 7857 241

2. What data we collect

Depending on how you interact with us, we may collect:

• Contact details - your name, email address, phone number, and the content of your message when you use our contact form or email us.
• Booking details - your name, email, the language/lesson selected, chosen time, time zone, and any notes you provide when booking through our scheduling calendar.
• Newsletter data - your email address, if you subscribe to our newsletter.
• Billing and payment data - the information needed to issue invoices and process payments (for example name, billing address, and transfer details), as required by tax and accounting law.
• Lesson data - information shared during lessons and basic records of your attendance and progress.
• Technical and usage data - IP address, device and browser type, and how you use the Website, collected through cookies and similar technologies (see Section 7).

If a lesson is booked for a student under the age of 16, it must be arranged by a parent or guardian, who provides consent on the student's behalf.

3. Why we use your data, and our legal bases

• To provide our Services (bookings, lessons, materials, certificates, support) - legal basis: performance of a contract.
• To respond to your inquiries - legal basis: our legitimate interest in answering you, or steps taken at your request before entering into a contract.
• To send our newsletter - legal basis: your consent, which you can withdraw at any time.
• To issue invoices and keep accounting records - legal basis: compliance with a legal obligation.
• To operate, secure, and improve our Website - legal basis: our legitimate interests.
• For non-essential cookies and analytics - legal basis: your consent.

4. Who we share data with

We do not sell your personal data. We share it only with service providers who help us run our business and who act as our processors, including:

• Webflow - website hosting and contact-form handling.
• Calendly - online lesson scheduling.
• Google - email (Gmail) and website analytics, where enabled.
• Video platform - Zoom / Google Meet - delivering online lessons.

5. How long we keep your data

We keep personal data only as long as necessary:

• Inquiry and contact data - until your request is handled and for a reasonable period afterward.
• Booking and lesson data - for the duration of our relationship with you.
• Invoicing and accounting data - for the retention period required by Croatian tax and accounting law.

6. Your rights

Under the GDPR you have the right to access your data, to have it corrected or erased, to restrict or object to its processing, to data portability, and to withdraw consent at any time (without affecting processing already carried out). To exercise any of these rights, email us at slavonika.school@gmail.com.

7. Cookies

Our Website uses cookies and similar technologies. Essential cookies are needed for the site to work; analytics and other non-essential cookies are used only with your consent. We manage cookie consent through CookieYes, and you can review or change your choices at any time using the cookie-settings link on the Website.

8. Data security

We take reasonable technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version, together with its effective date, is always available on this page.